Defined Benefit Plan Specialists
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SERS Telephone Directory
| SERS Members | 1.800.633.5461 |
| SERS Employers | 1.800.633.5461 |
| Journalists/Researchers | 717.787.9657 |
SERS Regional Offices
Our offices serve active employees based on their work locations and retirees based on their home addresses. Offices are accessible to people with disabilities and are open from 8 a.m. to 4:30 p.m., Monday through Friday, excluding state holidays.
If you are retired and live outside of Pennsylvania:
- For form requests, either click form requests link or call 1.800.633.5461 ext or email ra-SERSretc@pa.gov
- For questions about your pension benefit please call 1.800.633.5461 ext 8209# or email ra-SERSretc@pa.gov
- If you are actively working and live outside of Pennsylvania please call 1.800.633.5461 to be directed to your defined benefit specialist.
Photos, directions, and SERS staff information are provided when you click on the map or regional office.
Region 1 - Seneca Regional Office
The Seneca regional office serves employees who work and retirees who live in Armstrong, Butler, Clarion, Crawford, Elk, Erie, Forest, Jefferson, Lawrence, McKean, Mercer, Venango, and Warren counties.
Duawl Professional Plaza
3224 State Route 257, P.O. Box 1561
Seneca, PA 16346
Local Phone: 814.677.0741
Fax: 814.677.8792
Region 2 - Pittsburgh Regional Office
The Pittsburgh regional office serves employees who work and retirees who live in Allegheny, Beaver, Cambria (Western), Fayette, Greene, Indiana, Somerset, Washington, and Westmoreland counties.
Foster Plaza 6, Suite 320
681 Andersen Drive
Pittsburgh, PA 15220
Local Phone: 412.770.1148
Fax: 412.770.1188
Region 3 - State College Regional Office
The State College regional office serves employees who work and retirees who live in Bedford, Blair, Cambria (Eastern), Centre, Clearfield, Franklin, Fulton, Huntingdon, Juniata, and Mifflin counties.
1019 Ghaner Road, Suite 203
Port Matilda PA, 16870
Local Phone: 814.863.6505
Fax: 814.863.6530
Region 4 - Montoursville Regional Office
The Montoursville regional office serves employees who work and retirees who live in Bradford, Cameron, Clinton, Columbia, Lycoming, Montour, Northumberland, Potter, Schuylkill, Snyder, Sullivan, Tioga, and Union counties.
93 Pierce Lane
Montoursville, PA 17754
Local Phone: 570.368.5680
Fax: 570.368.5667
Region 5 - Wilkes-Barre Regional Office
The Wilkes-Barre regional office serves employees who work and retirees who live in Carbon, Lackawanna, Lehigh, Luzerne, Monroe, Northampton, Pike, Susquehanna, Wayne, and Wyoming counties.
15 Public Square, Suite 410
Wilkes-Barre, PA 18701
Local Phone: 570.829.0632
Fax: 570.829.0629
Region 6 - Bensalem Regional Office
The Bensalem regional office serves employees who work and retirees who live in Berks, Bucks, Chester, Delaware, Lancaster, Montgomery, and Philadelphia counties.
Two Greenwood Square, Suite 420
3331 Street Road
Bensalem, PA 19020
Local Phone: 215.244.6592
Fax: 215.244.6597
Region 7 - Harrisburg Regional Office
The Harrisburg regional office serves employees who work and retirees who live in Adams, Cumberland, Dauphin, Lebanon, Perry, and York counties.
30 North 3rd Street, Suite 319
Harrisburg, PA 17101
Local Phone: 717.783.9065
Fax: 717.783.9599